Refund Policy

Last updated: 2026-08-09

The 30-Day Nous Guarantee

We stand behind the promise on our pricing page: if Nous doesn't catch a costly pattern in your first 30 days, we refund you. In plain terms — if you're a paid subscriber and Nous hasn't surfaced a meaningful, costly behavioral pattern in your trading within 30 days of your first paid charge, you can request a full refund of that charge, no questions asked. Cancel anytime thereafter and future billing stops immediately; you keep access until the end of your current paid period.

30-day money-back guarantee

More broadly, if you are not satisfied with your paid subscription for any reason, you may request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment processor, Stripe. To request a refund, contact us through the in-app support form or by emailing support and we'll process your refund within a few business days.

Recurring subscriptions

Your subscription renews monthly until you cancel from the in-app "Manage subscription" link. Cancellation stops future renewals; you keep access until the end of your current paid period.